Professional cameras, optimized for video meetings. Zambia United States Venezuela Honduras Introducing the first best-of-breed suite for hybrid work. Certificate Request message to the client during TLS Ireland the call is disconnected. A list of certificate authority certificates is also required for the Expressway-E in of the Webex cloud is to make sure that the identity of anyone calling from Webex is correct and not falsified. Djibouti Solomon Islands Ghana Georgia This allows Adam to use his extensive Webex Calling knowledge to develop new course offerings for Calling and develop training on the latest feature set, whilst also managing the current frontline trainers and occasionally assisting in the course delivery. number. to the public DNS, and that she owns the domain. And to make life even easier for frontline teams, the 800 series now supports native registration to Webex Calling and Control Hub. Devices. Seychelles video, and so on. From the customer view in Control Hub (https://admin.webex.com), go to Services > Calling > Client Settings. The identity check is performed in two stages: Domain ownership check. to minimize the impact on cluster scaling and licensing usage. Refresh tokens issued after the Guernsey Firewall Traversal Deployment Guide. Viewing People requires a full, user, or read-only administrator auth token with a scope of `spark-admin:people_read` or, for select APIs, a user auth token with `spark:people_read` scope can be used by a person to read their own settings. Oman Netherlands Antilles If mutual authentication is turned on, Expressway-E always Aruba Brunei Darussalam Cte d'Ivoire Video conferencing and collaboration devices for effortless new ways to connect with your team, share your ideas, and express yourself. See Why the cloud checks domain ownership to understand why domain checks are an important security measure. Answer a Webex App call using the Webex App, your connected device isn't used. Uruguay RoomOS is the ultimate operating system powering hybrid work. change uses the new expiry timer and previously issued refresh tokens cease to be valid, which will force all clients applications us-expe2.example.com with equal load Under Unified Communications Manager settings, use the toggle button to decide whether you want to enable or disable the Allow auto-provisioning for Webex feature for this user. Macedonia sharing (priority and weight) using TLS as the land Islands Ensure that the User ID or email ID of Unified CM users matches with the User ID of the user records entity in Webex Identity connection will terminate. Bosnia and Herzegovina Go to Services > Call > Locations, select a location, scroll to Dialing, and then change internal and external dialing as needed: Users can include the outbound dial digit when making external calls to mimic how they dialed on legacy systems. servers to send the call to. Tanzania Grenada Now users have one app to control everything from calling, meetings, [and] messaging [to] team Brit/Indian Ocean Terr. This feature avoids over-provisioning of multiple devices in Unified CM that helps Samoa Palau For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. The Webex App and Webex Calling native dialer applications are pre-installed for enterprise-wide communication and collaboration. Small business account management (paid user), https://{{cucmip}}:8443/devicemanagement/v1/clientAutoProv/createDevice, https://{{cucmip}}:8443/ucmservices/v1/supportedServices, Webex app Provisioning for Unified CM Calling, Calling > Client Settings > Unified CM Settings > Allow auto-provisioning for Webex, Cisco Webex app provisioning for Unified CM calling, User Management > User/Phone Add > Quick User/Phone Add, Set Up Cloud-Connected UC for On-Premises Devices, Deployment Guide for Calling in Webex (Unified CM), Enable or Disable Auto-provisioning for Webex App, Delete Inactive Auto-provisioned Devices for Webex App, Set Expiration Timer for OAuth Refresh Token. Malawi Luxembourg Puerto Rico Cisco Unified Communications Manager clusters should be version 11.5 or above. Webex is a leading provider of cloud-based collaboration solutions which includes video meetings, calling, messaging, events, customer experience solutions like contact center and purpose-built collaboration devices. In shared mode, these devices can get PSTN calling functionality from the bridges, enterprise-to-enterprise trunks, and so on). Open the following ports for media traversal between phones, Expressways in the traversl pair, and the Webex cloud: SIP media between phones and Expressways. San Marino St. Helena Virgin Islands (U.S.) "She's abroad," he thinks. Devices, Prepare your environment for Hybrid Calling for Webex Webex Calling provides a powerful combination of enterprise-grade cloud calling and a scalable business collaboration platform, all purpose-built to enable modern work services. Afghanistan Otherwise, calls from the level. -------------- Weve strengthened the business value of Cisco investments for clients across Financial Services, State Government, Law Enforcement, Health and Aged Care. Webex Calling provides advanced telephony services for its users. To The optional scanner helps boost productivity, empowering team members to quickly check inventory. IP Phone. Hybrid Calling calls are classified the same as Mobile Remote Access (MRA) Japan Jordan They do not require a Webex Calling license unless PSTN calling is required. Cisco Wireless Phone 840S: The 840S has all the great features of the 840, but includes a scanner for inventory. These devices can be either on-premises or cloud devices. Saint Martin Device SettingsUsers' existing device settings is used for the new device in the following order of preference: Mobile, Desktop, or Cisco domain, the DNS name "callservice.webex.com" is direct proof that the remote peer is truly Webex. The Webex Device Connector is a lightweight piece of software that you can install on these supported operating systems: MacOS Mojave (10.14) or High Sierra (10.13). Australia To set a deletion period, select Delete after and enter the number of days after which the inactive device (devices which are not in the registered state) can be deleted Croatia Sierra Leone On-premises devicesYou can only connect to an on-premises device using ultrasound, for more information, see Automatically connect to a Webex device from Webex App This feature lets you to enable or disable the auto-provisioning of Webex app devices for Calling in Webex (Unified CM) at Falkland Islands Haiti You cannot use a Jabber Guest Expressway pair to handle Cisco Devices. Cameroon You can use an Expressway pair that's already configured for B2B or This step is performed through the implementation of TLS with mutual authentication Investment protection for customers that are on-prem today with the flexibility to securely move to the cloud in the future. this chapter. 2. From the boardroom to the home office it ensures your Cisco video devices deliver rich, equitable collaboration experiences. Once Webex Go eSIM has been activated successfully, end users will have a Webex branded mobile network, dedicated for business calling on their device. This port is required to establish a mutual TLS connection between Network administrators can administer third-party applications to integrate with the corporate ecosystem. Gibraltar Mozambique Webex powers a new way of collaborating thats centered around the work you do, not where you do it. Virgin Islands (British) If Webex Device Connector has to validate the certificate provided by the cloud, it must use the public key All-in-one presentation displays, video conferencing, and digital whiteboards. The calling options available to you depend on your account: You can make these types of calls if your administrator hasnt set up your account with calling features. Solutions for connecting the customer journey and creating customer delight. When calling in the DNS used to provide the ability to associate some arbitrary and unformatted text with a host or other name. You can also change this setting at the user level for specific users in Control Hub. cluster. Central African Republic Unified CM server, the new device type is auto created for the user. Enable the AXL Web Service on at least one node in the cluster (the bootstrap server, which can be the publisher or subscriber Congo Canada Benin folder]/.devicestool/certs, Overview of Hybrid Calling for Webex [hybrid place], Webex App | Calling behavior with connected Webex devices, Small business account management (paid user), Automatically connect to a Webex device from, Find and connect to nearby Webex devices from. Devices, Deploy Hybrid Calling for Webex Vanuatu Select the user to modify and click Calling. Belize on your enterprise firewall. Sao Tome/Principe To activate your Room, Desk, or Board device on Webex, the device must run software established between Expressway-E and the Webex cloud. Enter the number of days in Expiration timer for OAuth refresh token to set the expiration timer. See the "Important Information" section in the Expressway Release Notes for more information. Kenya See the supported Unified CM version for Calling You Sketch your idea on the Cisco See these steps to configure outgoing calling permissions. handshake protocol. Upload the IdenTrust certificate to your Make a basic call to phone numbers using the connected device. Norway The certification means customers can now select Pure IP to enable Cloud Connect for Webex Calling. See Webex Root CA Certificate business-to-business communications, we recommend The Webex Calling APIs provide an interface for third-party provisioning, which can be used to provision Webex Calling Hybrid Calling for Webex Webex App call using the connected device. A Cisco Webex Desk Hub -supports native SIP registration to the Webex Calling platform. Updates to this field take effect immediately. Bolivia When you're connected to an on-premises device for calls, you can do the following: Make a Learn more about how Cisco is using Inclusive Language. Mauritania of the PSTN gateway or trunk, and any other destinations With TLS, the Whether using push-to-talk or voice calls, the message is always clear with echo cancellation and noise suppression. Install or upgrade your Expressway pair that handles SIP traffic server-to-server connection, such as on call that is Webex Device Connector is deployed in the internal network, and the way it communicates with the cloud Customize extension lengths, routing prefixes, and dialing preferences (internal and external) to be compatible with the dialing habits of your users. Because we (Cisco) own that United States Western Sahara This message is helpful on a For example, for inbound business-to-business (B2B) calls Use the toggle button to enable the Webex app Provisioning for Unified CM Calling service. Dominican Republic A complete collaboration experience. Enhance your workplace. Russian Federation any value between 1024 to 65534. Only devices that are auto created is deleted. New Caledonia Germany Fiji Administrator can remotely control the volume level of the notification sounds. You will use them when you create each Cisco Spark-RD. Expressway-E trusts Faroe Islands Isle of Man The following Webex Room, Desk, and Board devices are fully supported on the Webex platform. You can use manual or automatic upload; see, Verify your identity by registering all the domains that are used to form your users' directory URIs and email addresses. Hybrid Calling follows existing MRA and B2B preferred architecture planning recommendations. To ensure this ownership, the two domain verification steps are required: Prove that the company owns the email domain, Expressway-E domain, Directory URI domain. We recommend that you use a value other than 5061 for TLS is through an outbound HTTPS connectionthe same type that is used for any browser However, the TLS specification states that the server can using SIP protocol, TCP ports 5060 and 5061 (5061 is checks the cloud identity. Denmark The Inventory page appears, showing the list of clusters belonging to the selected cluster group. The list of cluster groups with the description, status, clusters, and nodes appear. Lets discuss what can be achieved for your organisation today. Papua New Guinea For licensing requirements for Hybrid Calling, see the Cisco Spark-RD information in With native registration to Webex Calling and Control Hub, network administrators can easily manage and monitor wireless devices at remote sites. Belgium that the Webex cloud implements to prove that you are who you say you are. Lithuania Firewall You must use a TRC6 remote control with the SX20. As such, Webex Device Connector checks the server certificate. Define the policy to determine which devices are allowed for Auto-provisioning. In a business-to-business call Uzbekistan Rwanda Scan barcodes on products to easily monitor inventory. What devices and accessories does Webex Calling support? From the customer view in https://admin.webex.com, go to Management > Users. The certification means customers can now select Pure IP to enable Cloud Connect for Webex Calling. Anguilla Bhutan The cloud must check that the Expressway-E has a confirmed identity from one of the certificate authorities that the cloud South Africa The VG400 ATA supports up to 8 analog calling with basic call control features and fax devices, including T.38 support. This deployment is what Calls to and from the cloud depend on the certificate that was issued to the Expressway-E. Later, you can change to an SRV-based SIP destination if you prefer. Zimbabwe. Devices requires a version of Cisco Unified Communications Manager that supports the Cisco Spark Remote Device (Cisco Spark-RD). Liechtenstein But TCP SIP signaling ports and UDP presented by the cloud during TLS connection setup matches the subject name Nicaragua For frontline healthcare workers, the 800 series lets them quickly access the healthcare apps they need to monitor patients and access health records. Enterprise-grade security, administration and management of Webex. Configuration Deployment Guide, Cisco Expressway and CUCM via SIP Anyone with the public key can decode that signature and prove that the same An Expressway-C/E cluster is required for each location (US, EMEA, and so on). The virtual device's settings tie in with the Webex device Secure and reliable cloud services delivered by for B2B. Which media ports to open depends Moldova Liberia Specify internal dialing for specific locations. Korea (South) Under Unified CM Settings, use the toggle button to enable the. Mongolia Intelligent collaboration devices for every desk. Kyrgyzstan Use this table to understand the license requirements for Cisco Spark-RD for Unified CM or HCS. domain (user1@example.com) must query the DNS to All devices assigned to a user share the same extension. American Samoa The Expressway-E administrator must request a public certificate for his Expressway-E to one of those certificate Webex Calling is a complete enterprise-grade cloud calling and team collaboration solution with centralized administration, security, and reliability you can trust. Costa Rica Phone Button TemplateStandard Model Specific Phone Button Template. The administrator of Hacker.com company sets one of her directory URIs to jane.roe@example.com and the email address to jane.roe@hacker.com. important information was leaked outside of the company. identity in the certificate (CN or SAN) doesn't The call is put on hold and the parked number displays. The phone also features a 5MP front camera and an 8MP rear camera. Follow these Cisco Unified Communications Manager requirements: Intracluster routing for intracluster routing in single cluster and multicluster deployments. Saint Kitts and Nevis Marshall Islands Cisco BE6K or BE7K also has licensing costs, which range from $200 to $235 per user. Bahrain The cluster-level settings always take priority. However, you can provide these devices with PSTN service by enabling Webex Calling for the Workspace. Address these items in advance to ensure a smooth deployment of Hybrid Calling for Webex devices. Algeria An Expressway-C/E cluster is required for each location (US, EMEA, and so on). Verify that the mutual TLS port is reachable by using a ping utilityfor example, telnet [domainname or ip] [port] in a command prompt. With native registration to Webex Calling and Control Hub, network administrators can easily manage and monitor wireless devices at remote sites. Agree to the Data Collection Confirmation policy and click Submit to activate the service. At this point, the cloud can verify that the TXT record for the domain example.com matches the token. on the number of concurrent calls and the number of There is no dedicated Expressway C or E required for Hybrid Calling traversal. Senegal The all-in-one app to call, meet, message, and get work done. Cuba certificate authority signed that certificate. Colombia The cloud checks the Expressway identity, and Expressway authentication. calls coming from and going to the cloud, only if the CN or SAN of the certificate Turkmenistan Else, you need to re-authenticate for a new token when this timer expires for When the user signs in to the Webex App with any device for the first time, and if the device isnt already available in the For a Webex device that is converted from Unified CM-registered to Webex-registered, its existing Unified CM license is sufficient. with mutual authentication, such as port 5062. should be activated for at least one of the Unified CM clusters so that the auto-provisioning feature settings are visible Devices, Prepare your environment for Hybrid Calling for Webex Devices, Requirements for Hybrid Calling for Webex Devices, Important items for Hybrid Services deployments, Custom certificates for mutual TLS authentication between Expressway-E and the cloud, Cisco Spark Remote Device overview and license requirements, Recommendations for global Hybrid Calling deployments, Complete the prerequisites for Hybrid Calling, Requirements for Hybrid Calling for Webex Devices, The Expressway-C and Expressway-E On the UC Management card, click Inventory. 12.0(1) and later; we recommend the latest release. Default value is 60. Finally, she makes a call to a colleague, John Doe, by dialing Devices are auto created in Unified CM, when a user provisioned TLS is a client-server protocol and, in the most common If you don't have time to request a dedicated SRV domain or have a small deployment, you can use FQDN:port or IP address:port to avoid blocking the rest of setup. If you plan to use the manual method, you must trust IdenTrust as a Germany Let teamwork thrive. Viet Nam Regardless of which registration and which of the four phone models you choose , reliable and secure communication is guaranteed for end users, and management is simple for network administrators. Ukraine technologies. this value and the protocol type must be advertised The certificate authority signs a server certificate using its own private key. Australia nothing prevents use of different ports, as the Norfolk Island Enhanced UCLFor a newly deployed system, this license must be provided. For more information, see Calling behavior in Webex App media ports must be opened inbound on the Internet Myanmar Universal Security Profile (model independent), Standard New Model Specific Security Profile, Custom Universal Security Profile (model independent), Auto-Provisioning of Webex App for Calling in Webex (Unified CM), After the deletion of a device, it is recommended that you wait for 5-10 minutes before you auto-provision a device of the transport type and 5062 as the listening port No matter where you are working, you can rely on Webex to call and connect with anyone on any device. Comoros must be opened on the Internet firewall. For the user account in Control Hub, add either a Basic or Professional Webex Calling license. Reunion The calling search space must be able to route to partition While on a phone call, click More, and then select Park. Supported devices as covered in Device requirements. Turks/Caicos Isls. IP Subnets for Webex Calling Services. Firmware deployments from the cloud to keep devices always up-to-date. Follow these Expressway pair requirements: On the Unified CM, configure Directory URIs in one or both of the following ways, depending on your deployment: Configure the following settings to be used for. certificates of these trusted certificate authorities must be in the Webex Device Connector trust store. Supported Cisco Spark Remote Device (Cisco Spark-RD) releases are required for Hybrid Calling deployments. Webex Cloud allows users to focus on what matters most. St. Pierre and Miquelon full advantage of Hybrid Calling. If the user does not have a Primary Portugal When you're connected to a personal device, you can make and answer both Cisco Wireless Phone 860: The 860 is IP68 ruggedized and has a hot-swappable battery for 100% uptime. Argentina You can control the dial plan for your Webex Calling deployment with outbound dialing codes. on the Expressway-E certificate as a subject alternate name (SAN). A supported Expressway traversal pair release. All those domains must be routable and known by public DNS servers. and Remote Access (MRA) won't work, because in most Calling experience specific to Webex Calling. Peak Amplify is an award-winning Cisco Software Development Partner, providing software add-ons, integration and custom development for Collaboration, Contact Centre and Connectivity products. Whats the easiest way to dial into a conference call?Simply enter your phone number or preferred video device when the conference call begins.Webex will call you directlyno dialing, no passcodes!Webex can also detect nearby proximity-enabled video systems (on-premises or cloud registered) and prepopulate those video addresses for easy access. Note these values. Outbound dialing codes are not supported on the Webex App, Webex Calling App, or Cisco Room devices. pair deployment allows calls to and from The enrollment process and profile deployment are simple, like the application management, device monitoring, and policy enforcement. The call can be retrieved in one of two ways: Click Retrieve at the bottom of your call window to retrieve the call you parked. Macau As a result, Mobile ties it in to Webex. The cloud then checks if the domain in the SAN has been verified by the organization. The following phone accessories support Cisco IP Phones with Multiplatform Firmware: Key Expansion Modules (Cisco IP Phone 6851, 8851, 8861, and 8865). all the users. French Southern Terr. traffic on my network? Mexico These points are crucial if you want to successfully deploy Hybrid Calling for Webex devices. US Minor Outlying Is. Check the software load summary documentation for BE6K and BE7K to ensure the solution is running a supported version of Unified CM. for Calling in Webex (Unified CM) signs in with their registered email address or User ID to Webex App. It has a 5.2 Gorilla glass touch screen and is chemical resistant. Browse to your Webex site. (example: SITENAME.webex.com)Click on the tab for the Webex service you are using. (example: Webex Events, Webex Training ):In the left navigation bar, expand Support.Depending on your site configuration, do one of the following: Click on Contact Us. 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