Find and disable the Allow host account signup option. It is not possible to link users in WebEx Administration to WebEx Control Hub. With Webex Meetings, you'll experience high-quality video meetings that make you feel like everyone's in the same room. Update Webex Meetings site management from Site Administration to Control Hub. They also set up your account and manage your account settings. Claiming eligible users (your company's users) into your Control Hub organization (requires that your organization has verified the email domain of those users) will reduce the number of users that need to be deactivated before updating your site to Control Hub. Those users also won't be shown as having any access to the site in the user section of Control Hub. All management for this site must be done in Control Hub. Ensure that the mail server can recognize this user. If you set the number of minutes to 0, your meeting is locked when it starts. For listed meetings, the meeting topic and other details appear on your Webex site for authenticated users, as well as unauthenticated users and guests to see. The same user has the same values across multiple sites. This setting applies to Events (classic). Those certificate names are based on the WebEx Site URL. This is especially critical for organizations that are configured for directory sync (through Directory Connector or Azure AD) because directory sync won't allow the site updating process to add users. new user. Those same credentials apply to all Control Hub managed sites in that same organization and to the Webex App. Keep in mind, that using this option limits your meeting, event, or session to internal attendees (users with an account on your Webex site). Under the Webex Training section, check Require users to have an account when joining by phone. Common sign-in experience for all end users between different Webex services. For a demonstration on how updating your site to Control Hub works, see this video. Sign in to Webex Site Administration and go to Users > Add User. If users forget their passwords and you enabled the Login Assistance option, they can request them from the login page. Users must enter their email address to sign in even if their organization is configured for SSO. Add the Webex Scheduler add-in from Microsoft AppSource Set your Webex site in Outlook Tracking code values for users will be preserved and available after updating a site to Control Hub. Follow all instructions that were provided for your implementation. Otherwise, external attendees could leverage scheduled meetings for their own purposes, without the knowledge or consent of the host. Those users may be unable to sign in if they try to sign in with the email address in Site Admin or if their Control Hub email address is no longer valid in their IdP (for SSO orgs). See Batch Import and Export Webex Users in Webex Site Administration for more detail. If you want users to request their host accounts, you can configure the site help/support with pointers to contact admins or link to other tools. Open the Getting Started link from that email, using Chrome or Firefox, to access your site. We recommend you enforce automatic locking of meetings after a set time. The update will fail if active users on the site can't be linked to Control Hub users. 0 Helpful. No, user settings will remain unchanged. Thanks, Vaijanath S. Select Call-in authentication to require call-in authentication for attendees. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services, such as Meetings, Messaging, and Calling. This setting also applies to Webex Webinars. Sign in to manage your Webex account Manage your account Sign in and make changes to your subscription, see your account details, change your password, and more. If your organization uses the auto account creation feature in Site Admin, then you should set up an equivalent feature in Control Hub and set up an automatic license template to automatically assign licenses. Note: If your site has API integrations done by your company or through third-party solutions, such as learning management solutions, make sure you review the Prepare site API integrations to work with Control Hub section. NA. We'll also enable licensing external users with APIs. If you want to assign Site Admin roles via an API, you're still required to use XML API. Organization full administrator role for API integrations. The user may not know that they now need to use their Control Hub email address to sign in or the email address in Control Hub may no longer be valid in their organization's SSO IdP. If the contact information for your site administrators isn't available on your Webex site, you can use your company help desk to reach them. Administrators with only a Site Admin role may not be able to do some operations with XML APIs, such as changing a user's email address or display name. For example, a meeting entitled Discuss acquisition of Company A can have financial impacts, if revealed ahead of time. Control Hub has the following options to prevent unauthorized access: Automatic timeout after the first few failed attempts. Note : For customers who have performed a silent installation of Webex Productivity Tools or the Webex Meetings desktop app for an earlier version and are planning to upgrade to a later version, you must first perform a silent . There are conflicts in the single sign-on (SSO) settings. If you configure these additional requirements, you cannot add users to the site without them. If users were created in Webex Identity/Control Hub due to site linking, then their first linked site's credentials apply (if the org wasn't configured with SSO). Third-party virtual cameras require Webex to load their libraries and permit access to the camera. The meeting host activates their personal room when they join and deactivates the meeting room when they leave. Each user group has separate and independent lobby controls. Small business account management (paid user), Review prerequisites for updating administration, updating a site to Control Hub is permanent and you can't undo the update once it finishes, Prepare site API integrations to work with Control Hub, https://ebooks.cisco.com/story/controlhubessentials/, https://developer.webex.com/docs/api/v1/session-types, https://developer.webex.com/docs/api/v1/tracking-codes, Disable Site Administration features that block updating administration to Control Hub, Review Site Admin users that could block site update, Manage User Accounts in Cisco Webex Site Administration, Batch Import and Export Webex Users in Webex Site Administration, Update a Meetings site to be managed in Control Hub, Validating site management from Control Hub, set up organization- or group-based license templates to automatically assign licenses, End user sign in changes after updating site to Control Hub, set up organization- or group-based license templates. Sites on releases prior to 42.12 cannot update site users or administrators who are already in different Control Hub organizations to the Control Hub organization that you're updating to. Contact your Webex Support team. Sign in to Webex Site Administration and go to Site Information. Please read this document: https://help.webex.com/en-us/nj34yk2/Ways-to-Add-and-Manage-Users-in-Cisco-Webex-Control-Hub Please rate helpful posts and if applicable mark "Accept as a Solution". Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. But your results could vary. If you dont see the preceding option on your Webex Events or Webex Training site, go to Support > Help > Contact Support . Control Hub has other license management options, like auto-assignment templates. Which type of Cisco Webex account do you have? To increase security for meetings on your site, you can prevent third-party virtual cameras from loading in Webex Meetings. of users who can simultaneously host or attend sessions. Not signed in (identity is not authenticated), Signed in, but belongs to an external organization. In CWMS certificates, those are the DNS names of the CWMS pieces (VM FQDNs, WebEx Site URL, and WebEx Administration URL). A host on a Webex site can belong to any company or organization. For Webex Support, go to Support > Contact Us , and then scroll to the Contact Support section at the bottom of the page. Go to the Webex Events section, and check All events must be unlisted. Read about the features that need to be disabled and the differences you can expect in user management and host licensing (also documented in this article). Ask the user to check that they can schedule and host new meetings. The following subscription has pending operations in Control Hub: (SubID). Claim your users from other organizations (after verifying your domains): https://help.webex.com/nceb8tm. Go to the Webex Events section, and check Enforce event password when joining by phone. Users with email addresses that are linked to users in a Webex for Government organization will cause the update to fail if those users aren't deactivated before starting the update. For Personal Conference Meetings (PCN Meetings), we recommend disabling the join audio before host option. This is the URL for your WebEx site, followed by a forward slash (/) and the word "admin". : If users were linked to existing users in Webex Identity/Control Hub, then users will use that same password for all Webex sites that are updated to Control Hub. This requirement ensures that virtual cameras inherit all permissions that you grant participants, such as microphone and screen capture. It doesnt prevent attendees from copying and sharing meeting links from their email invitations. this procedure to accept or reject password requests. Or you could enter your site URL, which is like yoursite .webex.com, in the browser address bar. You can no longer manage this site in Site Administration once the site update finishes. Users that are shown as inactive in the user status column of Site Administration won't have access to the Control Hub managed site. Webex provides a secure environment that you can configure as an open place to collaborate. Consistent security policies across all Webex services. Webex Site Administration Operating System: Windows Desktop, Mac Release: WBS33, WBS39 For: Administrator Subscribe March 31, 2020 | 19416 view (s) | 28 people thought this was helpful Configure Branding for Webex Site Administration In this article About Branding Services Configure the Branding for Your Site Header Webex XML APIs have been made forward compatible with Control Hub managed sites for user management. Although the Meetings for iOS app won't require users to re-sign in for up to two months after the site update, we suggest that users re-sign in manually to preemptively avoid that situation. When enabled, CAPTCHA applies to guests joining your personal room meeting. select options to: Require site administrator approval for all account requests (all requests are placed in a queue for you to accept or reject). In the future, we're working on allowing admins to configure Control Hub to require sign in for all participants whose email addresses match domains claimed by the organization. These users may be required to sign in to their Webex clients again if they try to access Webex services on the site during the site update to Control Hub. For more information, see Create custom session types for your Cisco Webex site, in Site Administration. When you're managing the site in Control Hub, you can only assign host licenses (& attendee role) to users in the same Control Hub organization. A. Verified External Users Users who have signed in, but belong to an external organization. Hosts can admit guests who are legitimate attendees, and deny entry to the attendees who aren't. Yes. A guest user is categorised into the following user groups: Unverified Users Users who have not signed in and whose identity is not authenticated. It can take some time for the download button to appear (minutes for most organizations). You can change the landing page that appears when a Webex session ends. (Optional) To turn on or turn off a user account, check or uncheck Active next to the account, and then select Submit. Consider disabling the join before host options for your site, particularly for listed meetings. Users are redirected to sign in to that site. A. The host must dial the Webex access number for the audio bridge, and then enter the host access code and host PIN, before attendees can join the meeting. For example, you can add countries that you dont do business with, or from which you've received fraudulent or suspicious calls. This is a temporary stop-gap measure and the integrations should still update to use email address or Webex Oauth for authentication. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. Online collaboration must provide multiple levels of security, from scheduling meetings to authenticating participants to sharing content. In the Webex Meetings Security and Personal Room Security sections, check Automatically lock the meeting [x] minutes after meeting starts, and choose the number of minutes from the menu. For batch user deactivation in Site Administration: Open the CSV file and modify the Active column values to N for all affected users. Personal Room Meetings can be enabled or disabled for all users in your Webex site. You can see a list of your meeting sites. Each site can be set up with different SSO configurations and IdPs. In addition, a turned off host's sessions cannot be started. Go to the Webex Meetings section, and check Enforce meeting password when joining by video conferencing systems. If enabled for your Webex site, they can be enabled or disabled for individual users. The lobby is enabled by default for all Webex meetings. The system automatically generates an eight-digit numeric password for phone and video conferencing system attendees and adds it to the meeting invitation. There is an issue with the organization ID. Telephony callback fraud can happen when someone joins one of your meetings and uses callback to call suspicious phone numbers from different countries, which cost your organization money. The same API URLs will continue to work. Users can only be assigned licenses for one Webex site at a time. If your organization decides to add more products, such as the Webex App or Webex Calling, you'd have to manage those products in Control Hub while still using Site Administration to manage Webex Meetings. Contact your site administrator for more details"? Your browser downloads users-to-review.csv. Get a call back. Go to Configuration > Common Site Settings > Tracking Codes. Users can't request for host privileges or additional services from their Webex site landing page. This setting also applies to Webex Webinars. Change one of the email addresses or usernames. Users can be automatically created through People and SCIM APIs, Directory Connector, and Azure Active Directory. Select the privileges you want to enable for the user. Deactivated users will still appear in the site CSV export file after updating the site to Control Hub. For additional information, see the Webex security technical paper. If you try to update the site to Control Hub while users have these problems, the update administration process could fail. Sign in to Site Administration, and go to Configuration > Common Site Settings > Options. Sign in to Control Hub. This should be done 24 hours before you start the site updating process so that users on the site can be linked to the new users in your Control Hub organization. If the meeting site is configured for SSO, then you must also configure SSO for your Control Hub organization. A user export file of all users in Site Admin is available in Control Hub for 90 days after you update the site to Control Hub. For more information on lobby controls see Know who you're letting into your Webex meeting. Username values in Site Admin are overridden with email addresses of users in Control Hub after the update has finished. For example, welcome emails are controlled through licensing of users and admins aren't involved in user password management. While the account is turned off, the user Claiming users is especially important to do because it ensures as many users as possible who should be in your organization are actually there. If your organization is configured for directory sync, then make sure all users that you want to be in your organization are present in the site. Site update takes approximately 2 minutes + 500 users/minute to complete. Use this procedure to display an account signup form on your site so that users can request participant accounts. * Starting with the release of 42.12 for Webex Meetings, you'll be able to update sites with external organization users unless those users have Basic Meetings licenses. Make sure you plan accordingly to avoid deactivating the users in Site Administration before updating your meeting site to Control Hub. In the Host Profile column, change all the tracking code rows marked as Required to AdminSet or Optional. Grant them a host license, modify their session types, and verify that they can host meetings. If your Webex contract provides the concurrent license option, you can add any number of user accounts. To have requests placed in a queue for approval, select Site admin will manually approve host account requests. I suspect this is due to how the integration is done and the APIs used, Site admin is legacy, all new sites (unless otherwise requested) would be Control Hub managed. Businesses, institutions, and government agencies worldwide rely on Webex. To help plan your site update, review the Site assessment readiness section. Prior to CWMS version 2.5MR5 there was one certificate set for all machines in CWMS. Users must. Control Hub only needs a display name and email address to create a user. Responsible for administration and management of Cisco / Webex Telephony and conferencing. Scroll down to Security Options > Other and check Hide meeting link from attendee view within meetings (Meetings and Events). Follow these best practices to help ensure security for your Webex meetings, trainings, and events. (Optional) Click the lock icon beside Automatically lock. Go to the Webex Meetings section, and check Enforce meeting password when joining by phone. Configure the meeting entry behaviour when the meeting is locked: Everyone waits in the lobby until the host admits them. If your site doesn't support Webex Assistant availability to all Meetings and Webinars plans, Webex administrators can provision Webex Assistant . Webex Meetings, Events and Training Client VA Technical Reference Model v 22.8 Webex Meetings, Events and Training Client General Decision Reference Component Category Analysis General Information Technologies must be operated and maintained in accordance with Federal and Department security and privacy policies and guidelines. Webex Meetings users and settings are managed in Site Administration. Reset password for a Webex Meetings site: If you update a non-SSO site to Control Hub, then your users will have to re-sign in to the Webex Meetings mobile app for iOS. See this help article for more information. Some values, such as address, arent synched yet from Webex identity to Meeting sites. This CSV file includes username values. Check the Call-back check box to enable call-back to each phone number. How you get it may vary by computer or Webex site settings. To accept one or more signup requests, select the check box for each signup request that you want to accept, then select Accept. Some usernames or email addresses in Site Administration conflict with usernames or email addresses in Control Hub. Hiding meeting and event links within meetings deters attendees from inviting unwanted guests by making the links less convenient to copy and share. Distinguishing between Unverified and Verified External Users allows you to enhance meeting security by applying more stringent meeting entry controls for unverified users. If your organization decides to add more products, such as the Webex App or Webex Calling, you'd have to manage those products in Control Hub while still using Site Administration to manage Webex Meetings. Before updating your site to be managed in Control Hub, make sure that: To make sure we update your users to Control Hub successfully, you must fix the following types of user problems before you update the site to Control Hub: Users with mismatched email addresses in Site Admin and Control Hub. Hosts can't change the lock settings for their meetings. Creating unlisted meetings maintains the security of sensitive information. Users will use the same credentials to sign in to both the Webex App and Webex Meetings. Users can have different email addresses or passwords across different Webex sites. Read more about managing meeting sites in Control Hub at https://help.webex.com/naqlzeu. For a more detailed overview of the differences between Site Administration and Control Hub, see this article. ** API integrations done for Site Administration managed Webex sites may need to be modified in order to work in Control Hub managed Webex sites if you decide to update to Control Hub later on. Common sign-in experience for all end users between different Webex services. When checked and the host requires sign-in, attendees must sign in from their phones. Collaborate Documents. All sites share the same SSO configurations and identity provider (IdP). Deactivate or reactivate users on a Webex site by removing or adding licenses. Tracking codes are optional for new hosts. But there are some exceptions which are detailed in the following list: createuser API takes longer to complete on Control Hub managed sites. A. The Webex Meeting Site Administration is oriented to manage and access to your Webex Meeting, Events, Training and/or Support. We plan to deprecate Webex Site Administration in Q4 of the 2023 calendar year (exact date to be determined). All tracking code values for users are preserved when you update a site to Control Hub. The experience of managing sites in Control Hub is similar to managing in Site Administration. We absolutely recommend that you keep your number of administrators to a minimum. that the request status. The site has no subscription associated with it. Control Hub now provides access to most controls available in the Site Administration Tool such as user license assignment, session types, tracking codes, site configuration and more. To turn on or turn off a user account, check or uncheck Active next to the account, then select Submit. Site updates are paused for a few minutes before and after the top of every hour. Site administrators can add, edit, or deactivate users, assign different account types, and enable site-wide account settings. Before you update your meeting site to be managed in Control Hub, you should prepare your Control Hub organization. For each password request, Site Administration sends an email message to the person who requested the password, indicating Separate meeting lock settings are available for scheduled meetings and personal room meetings on your Webex site. A. Administrators have to add a custom label to identify internal participants. You can read about the details and caveats at XML API 41.11.0 Updates. If you chose Site Administration at first but want to switch over to Control Hub, you can convert to Control Hub at any time. Find Require for account signup: and clear all the boxes for required user profile fields. User management - Allows users to perform administration activities pertaining only to adding, editing, or removing users. Change the Session End Page for Webex Meetings This procedure is for Webex Meetings only. Your changes can take up to 30 minutes to update in the app. Click Update to Control Hub. Collaborate Manager Admin user guide. All users of the site who should be in your organization are actually in your Control Hub organization. When users request new accounts, it may take up to two days before the user is granted access to your site. They wait in the lobby until the host admits them - (Default setting) This option is the minimum recommended level of security. But your results could vary. You can also learn more about XML API integrations on Control Hub managed sites with this guide. SSO is required for this feature. The default setting when a meeting is locked is Everyone waits in the lobby until the host admits them. If site is SSO enabled, then make sure that: The site license information in Site Administration doesn't match the site license information in Control Hub. Go to the Webex Training section, and check All sessions must be unlisted. These suspicious phone numbers can come from anywhere in the world. In Site Admin you can choose to allow users to request a (host) account on the site. To unblock the site so you can update to Control Hub, either remove the SSO IdP from the Site Admin site or add an SSO IdP to the Control Hub organization. That is what was done originally but I wanted to know if there was anything that needed to be done to the user profile. form on your Webex service site. Modern administrator controls, such as Directory Connector, SCIM, and active directory groups. If any of these options aren't available, contact Webex support to enable them. For example, Unverified Users cannot join the meeting while Verified External Users are placed in the lobby, or Unverified Users are placed in the lobby while Verified External users can join the meeting directly. Also, consider restricting video conferencing systems from dialing into a meeting that requires attendees to sign in. In the left navigation pane under Services, click Meeting. On the Add User page, select the type of account that you want to create. The update starts a banner appears above Site Administration to let you know that a site update is in progress. Scroll down to Service Request Settings, and select Allow users to request additional services. User Privileges Set User Account Privileges Site administrators can set the privilege assignments for a user account at any time by specifying the following: The types of meetings a user can host on a Webex service site. See this article for more details. If users have multiple sites with multiple credentials, the site URL should help them determine which credentials to use. The sign in-experience to the Webex App isn't affected as a result of updating to Control Hub. There are some features you must disable, and you must check that all users are in a good state to be updated to Control Hub. If you update your site to Control Hub without correcting user email address mismatches, the affected users must use their Control Hub email addresses to sign in to their meeting site. For large systems, email notifications come from the web virtual machines . Your scheduled meetings also aren't affected. Your site administrator is the person who sets up and manages your Webex site. Yes, you can still sign in to the site URL where you can access recordings, schedule meetings, etc. You must disable mandatory profile fields and tracking codes before you update your site to Control Hub. Sign in to Site Administration, and go to Configuration > Common Site Settings > Audio Settings. If an organization is configured for SSO, then all Control Hub managed Webex sites in the same organization follow the same SSO. This causes the site update to not work because you won't be able to resolve the users with issues. Control Hub also uses People REST APIs for user management, such as creating or licensing users. Webex site administrators can assign different privileges when they add or edit users for their site. Historically Webex Meetings Sites were managed via Site Administration tool. This requirement prevents anyone getting into the meeting or training session without proper credentials. Ciscos long term direction is to use only REST APIs (for all operations on users and meeting sites). Those API integrations don't need to change to use an email address for authentication at the time of site update. You can also choose to view certain account types, such as WebACD agent accounts, to find the user. Deactivate or reactivate users on a Webex site with a check box. Use the Search features to locate the user account. On the Site Information page, select the new host account request link, or the new participant account request link. Make sure to also set up an automatic license template so that new users will automatically get assigned licenses once their accounts are created in the Control Hub organization. In the Account Information section, enter the user's name and email information. Partager cette fiche FICHE PRODUIT CISCO WEBEX CODEC PRO Fiche Produit Produits complmentaires Profitez d'outils plus intelligents et plus intuitifs dans des espaces de collaboration restreints, petits, moyens, grands et personnaliss. Supported mobile, wearable, and Webex devices Allow attendees to join the audio conference (Meetings), Allow attendees or panelists to join the audio conference (Training), Allow attendees or panelists to join the audio conference (Events). This issue is being worked on and we plan to resolve it in the coming weeks. During a meeting or webinar, hosts can turn on or turn off Webex Assistant. However, bear in mind there is no site migration process from Site Admin to Control Hub, it requires the site to be removed and then re-added or a new site URL to be used. This requirement only applies to meetings on that site. Per the help doc above, claiming users can take up to 14 days. Therefore, most integrations should work unmodified after site update to Control Hub. Mobile application management providers See the Mobile app management license agreement for more info on wrapping the Meetings mobile app. You can get a report of inactive hosts to help you remove licenses from those users, individually or in bulk, or by API. This requires you to configure your SAML assertions to pass this value when configuring SSO in Control Hub. Here are some steps to familiarize yourself with and try out management of your site in Control Hub: Select a host, and verify their license and session types. Sign in to Webex Site Administration and go to Users > Add User. A site can also have no SSO even if the linked Control Hub organization has SSO set up. Overview of Webex security The Webex Meetings Suite helps enable global employees and virtual teams to meet and collaborate in real time as though they were working in the same room. This type of situation is best avoided by updating the email addresses of users in Control Hub as changes are made to the email addresses of the same users in Site Admin. Make sure that all your administrators know that you are updating the site to Control Hub, and that they must not make any changes in Site Admin after you start. Example https://example.webex.com/admin Step 2 On the left navigation bar under Manage Site, choose Site Settings. This setting also applies to Webex Webinars. SSO is enabled in the Control Hub organization. Small business account management (paid user), Allow users to request additional services, Automatically approve all host account requests, Site admin will manually approve host account requests, Allow Users to Request Accounts from the Site. To change the lobby settings for scheduled meetings and personal room meetings. This option is only available for SSO-enabled sites. To prevent attendees from joining before the host, uncheck the following boxes: Allow attendees or panelists to join before host (Meetings, Training and Events), The first attendee to join will be the presenter (Meetings). On the Edit User page, change the account information or settings, and then select Update. In addition, we recommend that you require attendees to sign in when dialing in from a phone. Authentications for API integrations via username and password that worked before updating the site will also continue to work. You can use the Webex API to create a new webhook, to update an existing webhook, or to delete a webhook once it's no longer needed. You can see recorded meetings and also schedule meetings depending of what you need. The update will fail if: We strongly recommend verifying your domains and claiming your users. If you need this automated deactivation option, and the other options in Control Hub are not suitable for you, then you should avoid updating your site to Control Hub at this time. Response Codes The list below describes the common success and error responses you should expect from the API. A pop-up window appears. However, you can change the information about the account, including the username Please enable it and reload the page. Select a default language and time zone for the user. If you disable the use of third-party virtual cameras for your site, only Webex can access these permissions. Admins review requests in Alerts center. Pending self-sign up account requests aren't carried over to Alerts center. Deactivated users also undergo some processing during the site update, at approximately 1500 deactivated users/minute. Pour toutes demandes, contactez-nous au 01 43 00 43 08. People API doesn't support the assignment of Site Admin roles to users. We had a problem updating the Webex users. In Site Admin you have an auto account creation feature that creates users when they authenticate themselves by SSO. Session types and tracking codes are also available with REST APIs at: However, the REST APIs above don't support all the user management functions available in XML APIs. You can If the contact information for your site administrators isnt available on your Webex site, you can use your company help desk to reach them. Wait for the export to finish. You can set up organization- or group-based license templates to automatically assign licenses to new users. Review the list to check for any problems while updating. As a best practice, we recommend that you update a test site first to confirm that your API integrations will work unmodified after updating to Control Hub. Users are managed centrally in Control Hub, including assigning licenses and service level configurations. A. Username values are lost after updating a site to Control Hub. Under Security Options in the Webex section: Go to the Webex Meetings section, and check All meetings must be unlisted. The site update will fail if any active users on the site can't be linked to a Control Hub organization. If you want to completely manage users, Webex services, and licenses all in one place, you can choose to update managing a Webex site from Site Administration to Control Hub. If your Webex site enabled auto account creation in Site Admin, you can enable a similar feature in Control Hub with SAML auto account creation. On the Add User page, select the type of account that you want to create. Sign in to Webex Site Administration go to Users > Edit User . (see screenshots). We recommend that you mark all meetings as unlisted, unless your organization has a specific business need to display meeting titles and information publicly. Site Administration is an administrative portal for only the Webex Meetings Suite. If you're on the Webex Free plan, you don't have a Webex site administrator. We recommend using the following features for protection of your meetings: Scheduled Webex meetings are our recommended meeting type when security is important to you or your organization. Yes, the user will still have access to their old recordings. About updating from Site Administration to Control Hub Webex is becoming a unified platform for managing meetings, messaging, calling, and other modes of collaboration. Your site administrator can also answer questions about the features available on your Webex site. Sign in to Control Hub at https://admin.webex.com and open the Meetings page. You have any pending actions on the subscription associated with the site that youre updating. Add a new user to your organization. Webex is becoming a unified platform for managing meetings, messaging, calling, and other modes of collaboration. You must leave at least one country or region enabled for callback. We have a centralized user management system underlying Control Hub, where users are distinct and unique within the whole organization (and all of Webex). A CAPTCHA mechanism (Completely Automated Public Turing test to tell Computers and Humans Apart). There are no changes to them. Users must be in the Control Hub organization to be assigned a host or attendee license in Webex Meetings. To view detailed information about a user requesting a password, select the username. After you review the best practices for site administrators, be sure to review the best practices for secure meetings for hosts. In Control Hub you can accomplish the equivalent by using an external full administrator account for this purpose. In Site Administration, the user profile is distinct per meeting site. Consistent sign in experience across all Webex sites and services. Sign in to Site Administration, and navigate to Configuration > Common Site Settings > Options. Make sure there are no pending or blocking actions on the subscription. access immediately after you accept the signup request, edit the user's account, specify a password, and provide it to the What You'll Do Responsibilities Collaborate and work closely with software engineers to quickly and accurately identify any software bugs and provide pointers on performance or architecture. If the username doesn't match the user's email address in Site Administration, then those users will have an impact with the sign-in experience. The Cisco Webex suite delivers a complete collaboration from the cloud that connects people and teams anytime, anywhere. For micro, small, or medium systems, email notifications come from the administration virtual machines (either the primary or high-availability system). Thank you! In Modern View , from the left navigation menu, select Support . User management in Control Hub has more modern underlying technologies, so there are a few differences in managing sites in Control Hub. Admins can bypass a Webex site's SSO to sign in if the credentials are stored in the Webex site. If you enable the feature, users can request accounts from your Webex site. Webex strongly discourages disabling the lobby, because it makes your meeting vulnerable to unwanted attendees joining your meeting and meeting toll fraud. If you are using API integrated applications, you need to update them to use the Webex API. List Admin Audit Event Categories Get the list of all admin event categories. User Account Types There are a few types of user accounts and each allows users to do different things: If your Webex contract provides the concurrent license option, you can add any number of user accounts. The meeting lock controls allow an administrator to do the following: Automatically lock the meeting 0, 5, 10, 15, or 20 minutes after the meeting starts. Sign in to Webex Administration Use Webex Administration to manage your users and their Webex accounts. A. cannot host Webex sessions. They won't block you from starting the update administration process, but it's better to fix the email addresses before starting the update. Beginner. You can also add individual or multiple user accounts from Site Administration. This value will also be passed to Control Hub during auto creation of new users. The same user can't have different passwords in different Webex sites. If you have questions about concurrent licenses, contact your Webex account manager. Different groups of users in Active Directory can be assigned different licenses based on a license template. Differences between Site Administration and Control Hub managed Webex sites, Small business account management (paid user), Administrative differences between Control Hub and Site Administration, Control Hub organization is configured with SSO, Display internal user tag in participant list, Update Webex Meetings site management from Site Administration to Control Hub. If the Control Hub organization has SSO configured, then that SSO governs the sign-in experience to the Webex App and all Control Hub managed sites. In Site Admin you can assign a host license to any user. Good understanding and administration and management of cloud based 8x8 Telephony and Conference. Whether you're having a quick discussion or working on a project from. Collaborate Manager Admin user guide - Top 10 features. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services. This guide references Webex Integration token management and how to exchange these tokens for session tickets for use in XML APIs. If the Control Hub organization is configured with SSO, then linked Site Admin sites with a different IdP than the organization will use the same IdP as the one in Control Hub (the previous IdP used in Site Admin won't apply anymore). Adding users to Control Hub: https://help.webex.com/nj34yk2, Integrating your Control Hub organization with an identity provider: https://help.webex.com/lfu88u. If you permit content sharing at the site level, meeting hosts can choose whether to allow all participants to share. User profile fields are configured per site, so the same user can have different values across multiple sites. 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