Swaziland Ecuador Adorama's ridiculous return policy. If there is a problem with your order, you will receive an e-mail within one business day to advise you about the situation. Be sure to compare the total cost of an item, including shipping, before making a purchase. Andorra Enter the Adorama Order number as well as the billing zip code or email address associated with the order. Maldives Think someone should talk to the service rep, as my main complaint was the way I was treated. hotdog321's gear list: hotdog321's gear list. The return shipping cost (the cost to send an item back to us) is not refundable. Just hung up the phone with a Adorama service rep who felt I was confused about their return policy. If an international shipment is refused and/or returned, any taxes, duties, custom fees, brokerage fees, or shipping charges incurred from this return will be the responsibility of the customer. Sorry, expedited shipping is not available for shipments to, U.S. territories, P.O. that has free shipping. Note: Please allow 6-8 weeks for orders shipped to military APO/FPO addresses for them to be delivered. LIKES 1. Shipping costs are a major part of both retail and wholesale pricing. Portugal * Valid only on Standard Shipping with a maximum discount of $50. What is the Adorama Return Policy for International Customers? Special shipping rules apply to GSA, Federal and Local Government, and Educational customers. $299.90 & FREE Shipping. Bermuda Re: Adorama have best return policy? Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more and all is free. and used Amazon's shipping labels at no cost. There are generally options that allow for expedited shipping that are displayed at checkout, at an additional cost, subject to terms and conditions of inventory etc. Bangladesh Hong Kong With Amazon, i can have the replacement in the same day or the next 2 days. No run a round or telling me (the customer) that they are confused and don't understand.Thanks Helen. Waited for the return to show up on my credit card statement which it did but not for the full amount. I've never heard of a policy like this before. ET (Eastern Time) Monday Thursday, and before 8:30 A.M. So, it may take 3-5 business days to get a refund from Adorama. Moving any product from it's point of origin to the point of sale is expensive. The Adorama return policy gives customers 30 days to send back any items they're unhappy with for a full refund (minus the cost of initial shipping). Read Visions Return Policy, Browns Return Policy. Don't be a stranger - register now and start posting! I bought a laptop from the store Sales and shipping costs were not calculated in the sale and only when the product arrives do you suddenly add a high payment! That statement dose not say sometimes we charge and sometimes we won't charge. Benin USA Bhutan Why offer free shipping at all if it's not actually free to the buyer? Czech Republic Argentina French Guiana boxes and military APO/FPO addresses. St.Kitts & Nevis Fridays the store opens at 9:00 am and closes at 2:00 pm. Tuvalu Adorama Return Policy. The popular "free" shipping is to encourage buyers to spend in these days of economic turmoil. Did you pay a delivery charge or did you opt for FREE delivery. Botswana I tried to explain that I wasn't confused, that the confusion was really at their end not mine. shipping included. If you return your product, we will issue you a credit for its full value. My Name is Blake. Panama St.Lucia Ethiopia Plus I really don't like being told and treated like I don't understand simple retail return polices. Still have the love for adorama. New Zealand New Caledonia This is pretty common, nothing new or exciting in Adorama enforcing this policy. This offer is a benefit of Adorama VIP and valid on all qualifying VIP customer purchases, and cannot be combined with additional discounts, closeout sales, special offers, etc. However, if you really check out pricing you will find that shipping costs are distributed differently. Kyrgyzstan It is headquartered in the United States, New York City, and New York. Both items were free delivery, paid for return shipping on both items. Adorama.com has a 50% restocking fee, FYI for you XMAS shoppers this season. Luxembourg Mcdonalds Store Manager Salary (Salary, Responsibilities), Lego Gift Card (Where To Buy, How To Use, Expire, Balance), Hot Topic Return Policy (**Return Guide**), Crutchfield Return Policy (**Detailed Return Guide**), Dicks Gift Card Balance (How To Check, Expire, Card Work), Mcdonalds Employee Benefits (Health, Discount, Education). Amazon does not give free returns for just not wanting an item. They will give you 2 options. TVs or other items shipped by truck: Upon delivery, please inspect the item to be sure its the correct model, in operable condition, and not damaged. Adorama accepts returns of any merchandise within 30 days from the purchase for a full money-back refund, minus the shipping charges. Aruba For Helen's benefit, I'll explain it again. St.Barthelemy (this ad will go away when you log in as a registered member). Helen, this is why you are very good at your job. If you visit the Adorama store, the hours are Sunday 9:30 am to 5:00 pm. What gurk said, and if you ordered one product and received a different one that's about as defective as a product can get. Bosnia Guam Cyprus . Slovakia Products can be returned to: Printique. I am not confused but it seems Adorama is confused about their own return policy. That nice to know about Amazon. Returns must be in new condition with all the original packaging . Belize Adorama ships throughout the U.S., Canada and to over 200 countries worldwide. As soon as the company receives your return package, they will start to process your refund. Lebanon Austria I thought I was going insane about this return policy. Turks & Caicos Isles Kazakhstan Togo The camera cards that weigh next to nothing ship with the camera and "free shipping". Please see the listing here. United Kingdom The company believes that to maintain the best online shopping experience, they must satisfy their customers 100% with every purchase. Through This Blog, I try to solve some Business Related Queries. We have tried to prove every minute detail ofthe Adorama Return Policy. Sudan Go figure. they did. Hungary Azerbaijan We will hold the order until all items are in stock and available to ship. Tunisia Tanzania Liberia Latvia Burkina Faso Adorama is a camera, electronics, and film equipment retailer launched in 1974. This isn't about free shipping both ways. We all know that oversized items are shipped via truck. See Map / See directions. What I used to get for $4.50 shipped to PA now costs $9.50. 4. Worry-free return! Bulgaria Adorama Shipping Cost - How Much Is Adorama Shipping? PO box addresses as well as shipping to Hawaii, Alaska or Puerto Rico are not included in this offer. Germany All Rights Reserved. Read Clearly Return Policy, Net A Porter Return Policy. El Salvador Fiji Get a return. Once again, Amazon will issue you a UPS label, UPS driver pick it up. Cook Islands Items that qualified for free shipping that are being returned will have our standard shipping charges deducted from refund or credit. Never was, never will.What i love about Amazon is the easy process you can do with a few click of your mouse. If you require additional help to receive your package, please contact us. Don't understand why one item is treated differently than another item. Uzbekistan Guyana Please understand that we are not responsible for customer errors such as spelling or grammatical . Taiwan Take all those lost shipping charges and we would all end up paying something like $3,000 for a Rebel. Martinique Oman However, this excludes shipping costs, which the customer must cover, and the product cannot be returned if it is missing the Universal Product Code (UPC). Israel Saudi Arabia Fed St of Micronesia But as it's not stated that they will do this in the return policy, it would be out of courtesy. Find your country Adorama and B&H are "brick and mortar" stores. . Montenegro I love their free hassle return. Barbados If you have an Adorama account, simply log into your account using your e-mail address and password, then click on your order number in your order history. As soon as the company receives your return package, they will start to process your refund. View Cart . You can't underwrite those costs in the super competitive NY (online) camera business and survive. Cambodia Honduras Jamaica . Faeroe Islands Adorama customer support - phone / chat, return policy, order info, payment methods, shipping, international orders, hours & operations, store details and many more info. me thinks it's hilarious a B&H banner is hanging all over this thread. Adorama Has Horrible Returns Policy. The popular "free" shipping is to encourage buyers to spend in these days of economic turmoil. Switzerland Owner of this Blog. Norway The products you are returning must be in brand new, mint condition. The following is from Tiger Direct's website: Actually Amazon says RETURN SHIPPING taken out of the refund and not the original shipping costs. Belarus How long does it take to get a refund from Adorama? This is about Adorama's free shipping not actually being free. Refund Policy. Packages cannot be rerouted or picked up from UPS. Uruguay To pick up your order, please bring your Credit Card which will be charged at time of pickup.Note. The products you are returning must be in brand new, mint condition. Solomon Islands Tajikistan If the merchandise is damaged, please make a notation on the delivery manifest, and have the person delivering the merchandise sign as well. So, I'm out $20. What is the Adorama Return Policy for Oversized Items? Brunei Adorama Return Policy and Price Adjustments Thanks to their reputation as a marketplace for reselling and renting used equipment, returning your electronics to Adorama is pretty simple. However, particularly with long-standing customers I will always make every effort to cross-ship once we can see a return tracking by UPS.BTW, Adorama's VIP 360 program also gives you free returns (and many other benefits, including free warranty cover) - for UP TO 60 days!!! I have ordered many things from B&H from 1975 to present. you'll see. India They also have moved to not even needing a return label. They went with a 15% restocking fee, I believe. I love adorama. Seychelles Zambia. Senegal If it's customer service you're after, call 1-800-815-0702 Monday through Thursday 9:00 am to 7:30 pm or on Fridays . You can return products to Adorama for any reason within 30 days of purchase for a full refund, minus the shipping charges. Cayman Islands Cameroon Armenia American Samoa San Marino British Virgin Islan . Added . Go figure. they did. Ukraine Gambia Returned or exchanged products must be in brand new, mint condition, and have all original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts . ), oh, "a ridiculous return policy". You can easily return them if they successfully meet their standard return requirements. Just my opinion to avoid this company. Just because you never heard of a shipping policy like that doesn't mean that others haven't. The products that Adorama does not accept as a return are as follows: If you have installed the toner on a printer, you will not be able to return it. Can you point to where in Amazon's policies it states that? Shipping cost, delivery date, and order total (including tax) shown at checkout. Angola One item Adorama charges for shipping when an item is returned and the other item Adorama doesn't charge/deduct shipping. You will be responsible for paying the return shipping cost. Orders are generally delivered based on the shipping timeframe selected during checkout. Once you sign for the item, you are accepting the product as is. with no regrets. Kiribati I know what you'll be unwrapping tomorrow!!! Nicaragua What Retailer Has A Good Returns Policy? You have to remove all pre-existing labels from the box, which are not so necessary. Please allow additional time for orders shipped to these addresses. Just click on the link and it will take you to the carriers website. Once an order has shipped out, we will send you an e-mail with the tracking number. In reply to pittguy53178 Sep 23, 2010 If you happen to have a Costco in your area and are a member, you can order online or purchase the cam in the store, and both ways it is a 90 day return policy, no questions asked. Croatia Bahrain Oversize items like large televisions, which ship by truck, might ship a day later. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product . Spain France The bottom line is; Amazon is funded by shareholders, Adorama is a family business. Adorama Camera makes every effort to get your order to you as soon as possible. Adorama ships orders in the United States, Canada, and over 200 countries worldwide. Singapore I love Helen for her professional/courteous attitude here. http://www.tigerdirect.com/sectors/help/return.asp, http://www.amazon.com/gp/help/customer/display.html?nodeId=901888. If the order error was due to a website bug, IMHO, Adorama should be responsible for the shipping fee. Monaco I ordered a camera, Canon M5, for the wife at Christmas time only to find out my wife wants the Sony A7IIR camera instead. Virgin Islands Last week I received a small, inexpensive computer part with free shipping included. Take all those lost shipping charges and we would all end up paying something like $3,000 for a Rebel. Zappos is the only company ever I've seen that does free shipping both ways. Low Cost Per Print Save up to 80% on the cost of ink compared to high-yield laser cartridges with a low cost per print of less than 2 cents per page. The company allows you to return your purchase from Adorama to get a full refund on or before 30 days from your purchase date. (with no deduction for the outbound shipping cost)..https://www.adorama.com/g/VIPTerms, No worry Helen. I think Bruce understands me on this. Shipments can be sent to both P.O. Financially it wasn't viable for us as a blanket policy. I'll repeat: go to a camera store, and/or rent the candidate. But I am well aware I have no proof so it is what it is. Tiger Direct is the firm I talked about in my post. As a matter of fact, just bought some stuff from you guys 2 days ago (A2017031412521472924). Marshall Islands Malta B&H supplied me with return shipping pre-paid. Estonia It arrives and, for whatever reason, I decide to return it unopened. Greenland What is the Adorama Return Policy for non-registered users? Please email me: Helen@adorama.com with both order numbers so I can look into this. They will notify you by sending you an email as soon as your return is processed. Slovenia I pay $10 to ship it back. Contact us to report a missing item from your shipment. So, in case you are not completely happy with your purchase for any reason, you just have to go through their easy self-service return process. Due to high international shipping costs, taxes, and duty fees, we cannot ship any order that includes backordered items. In the original packaging. They will notify you by sending you an email as soon as your return is processed. Deal with the expense. Central African Rep Turkmenistam Mali Central African Just start a return and UPS will come with a label. As per the Adorama return policy, international customers must specify the items they are returning as vendor returns to avoid duties and customs. 1. Wallis & Futuna Is All I have every order from Amazon is coffee. Yes, Adorama ships throughout the U.S., Canada and to over 200 countries worldwide. Get a replacement. OP: Eight FM posts under your belt, four of them on this bitch session that turns out to be your mistake. Missing items: All missing items claims must be reported within five business days of delivery. Youll see notes on eligible product pages, and youll automatically have a notice in your shopping cart at check out whenever your order is eligible. . Best Buy used to have a liberal return policy, until the college students decided that it was okay to "buy" a laptop for a project, then return the laptop after using it for 3 weeks for school. Madagascar Do not sign the delivery manifest until you have inspected the item. When Adorama gets it, they credit me $90. boxes, or military APO/FPO addresses. FYI: It's the way things work. Now you must go through this article to understand its return policy. Lichtenstein Vanuatu Someone must be at the address to receive the package and sign for it. Macau $100 - $10 (I'm guessing and just using for illustration purposes) for their regular shipping charge. Monteserrat Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday. The shipping charges are not eligible to be refunded. United Arab Emirates Please visit your homepage for details. We Guarantee same day shipping for orders received, processed and verified by 1:00 P.M. Bought a gift for a friend, he couldn't use it - Yeah I got $200 back on a $400 purchase. If you click on the link, it will take you to the tracking information for your order. I'm with the OP here. Norfolk Island I later had to return a lens from B&H Photo right at the . Gabon Guinea-Bissau Puerto Rico Because my wife also return a $600.00 mono light and the total amount including shipping frees was refunded. Sri Lanka Dominican Republic Nauru Namibia The part highlighted in red may or may not be relevant. Please email me: Helen@adorama.com with both order numbers so I can look into this. As long as you place your Adorama order by 2:00 PM Easter Time, your order will be shipped out on the same day. Bahamas International shipments are subject to import fees, duties, and taxes (which are levied once a shipment reaches the destination country) in addition to the brokerage fees/custom clearance charges that may be imposed by the carrier. Mendel Mendlowits set up this company. Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are generally shipped the same day (subject to verification, click here for details). boxes, or military APO/FPO addresses. Belgium "Items that qualified for free shipping that are being returned will have our shipping charges deducted from the refund or credit. You must include all the manufacturer's packaging, materials, and accessories, like . You can opt to buy online and pick up your order for free at the Adorama store in New York City to save on shipping costs. I understand completely, one item was charged for shipping and one item wasn't charged for shipping. What I used to get for $4.50 shipped to PA now costs $9.50. Qatar Our re-stocking fee isn't usually more than 15% - which is to cover the cost to us of needing to sell it as open box. To check the shipping charges for different shipping methods or for international shipping, please add the items to your shopping cart. Going back 10 or 12 years we used to cross-ship, but were repeatedly 'burned' by customers sending us boxes of old books or house bricks!! So I returned the Canon M5 camera paying for the return shipping. Mongolia Copyright Retailer Shipping Policies. Shipping costs are a major part of both retail and wholesale pricing. We all make mistakes, it's called human error, but to publicly chastise a company for a few bucks you "lost"on free shipping is uncalled for. Venezuela Libya The company allows you to return your purchase from Adorama to get a full refund on or before 30 days from your purchase date. Gibraltar Please contact us if you wish to cancel or change these items. Adorama's ridiculous return policy. It means that the buyer takes no responsibility for any shipping charges. Get it Dec 7 - 12. If you refuse to accept the package after shipping, the company will cut down on the return shipping fees from your refundable amount. 1. Tonga French Polynesia For me to assume that they would pay for shipping both ways on a return item is, what's the phrase (? Add to Cart. Read Rue 21 Return Policy, Evo Return Policy. From what you've described, if the free outbound shipping was not charged on the returned monolight, your wife may have got lucky.The policy is to always deduct the outbound shipping cost on change-of-mind-returns. On their website, Adorama provides extensive details of their refund policy, having a 30-day return policy for a full money-back refund. Some Items are excluded. . Now you must go through this article to understand its return policy. Cote d`Ivoire Italy You have to contact them before initiating a return so that you may get the best possible assistance regarding the return of an oversized item. Any company that refunds your initial order shipping plus return shipping is probably out of business, or they have jacked up the cost of the merchandise to cover shipping round trip. Malawi You got to love their prime shipping option.2. To qualify for a return, products must be: In brand new condition. Canada Adorama stated that was the shipping charge that is not refunded. Haiti All items must be sent back in the condition . These charges must be borne by the recipient. As long as you return your item within 30 days of original purchase, you will be refunded (minus the cost of shipping). Adorama lost me as a customer last year. Romania Suriname Laos Please allow additional time for shipments to U.S. territories, P.O. Iceland Guadeloupe Serbia You will pay return shipping if that is the only reason you are returning it. I'll take it as the wife was lucky on the mono light and I was not. Cape Verde Not all items from Amazon can be refunded before a return is received back (I don't know how this is decided): https://www.amazon.com isplay.html?nodeId=9019262. Here's the second sentence of Amazon's disclaimer that you didn't respond to: NOTE: Return shipping MAY be deducted from the amount of your refund if the reason for your return is not the result of Amazon error. Customer Service Track Your Order Track Your Order Shipping & Delivery In-Store Pickup International Orders Return Policy . As soon as they open an account, they will be able to start the self-return process. All About the Adorama Return Policy. Great Britain A simple answer, straight forward answer. Both items were returned in new condition wrapped and package the same as received. Contact us within 48 business hours to report the damage. The camera cards that weigh next to nothing ship with the camera and "free shipping". We're talking about 1 week delay. The tracking number will appear under the Status & Tracking column. You will receive an email indicating that Your order is ready for in-store pickup, You can pick up the order during store hours. Turkey Here's the bottom line is this in Adorama's policies that you agree to by placing an order? After purchasing any Cameras, lenses, Audio, or Video from Adorama. Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are typically shipped the same day (subject to verification, click here for details). This isn't about free shipping both ways. My son must use Amazon more because he has a Amazon Prime account. Not to worry, you can easily return it by knowing the Adorama Return Policy and its instructions. Netherlands Antilles The example OP gave was that he paid $630 for a lens with free shipping. Paraguay If you are unsatisfied with your Purchase. Not added . I purchased a Nexus 7 tablet and had problems with it. To register Adorama customers, you must simply go to your orders page and initiate a self-return process. Guatemala Thread started 07 Mar 2017 (Tuesday) 14:00. With all manufacturer's materials and accessories, including booklets, packing inserts . The policy is to always deduct the outbound shipping cost on change-of-mind-returns. So, it may take 3-5 business days to get a refund from Adorama. Chad . Dominica Here are 6 frequently asked questions regarding shipping cost, shipping time, and returns when you want to order from Adorama and use MyUS to forward the package to you: 1. However, if you really check out pricing you will find that shipping costs are distributed differently. So why do I say Adorama is confused and not me? Grenada Amazon.com Returns Policies: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Yemen Shipping costs are computed on the Adorama website or in-store once you've provided the exact location. Vatican City Jordan I called and they said I could return it for a full refund. A signature is required for most UPS shipments upon receipt. Denmark You can also track your order by click here and: Adorama offers the convenience of in-store pickup at our retail store located at 42 West 18th Street, New York City, NY 10011. Adorama Camera makes every effort to get your order to you as soon as possible. Rwanda Monday through Thursday, the store is open 9:00 am to 8:00 pm. South Korea 30 Day Return Policy For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. This is about Adorama's free shipping not actually being free. Western Samoa 370 19th St, Brooklyn, NY 11215, United States. you get your FULL refund whether the it has the free shipping cost when you bought it or not. Guinea Phillipines Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following . Burundi There was a $47.97 deducted from the total I originally payed. Shipping rates and Return policy . https://www.amazon.com isplay.html?nodeId=901926. The shipping charges are not eligible to be refunded. From what you've described, if the free outbound shipping was not charged on the returned monolight, your wife may have got lucky. Adorama has no control over these charges and cannot predict what they might be. Lesotho Adorama is closed on Saturdays. Costa Rica And so much for ethics. I Love to write and Talk about Business and Business related information. They have 365 days return and you can return an item in new condition on the 364th day and they still provide you with a shipping label for free. Ships from and sold by Adorama. ET (Eastern Time) on Friday. Add to Cart . Lithuania Most items will be eligible for free, expedited (1-3 Day) shipping when ordered through our web site. Albania Egypt Eritrea Please place your order in the Shopping Cart to view shipping charges. Sierra Leone Orders received after these times or those which require verification (see below) will be processed the next business day. Damaged in delivery: If there is damage to the package, or if merchandise is missing, please keep the original shipping carton and contact us immediately so we can issue a damage claim with the carrier. Please dont return the merchandise without going through these steps, as it delays the replacement of the order or the issuance of a credit. You must include all the manufacturers packaging, materials, and accessories, like instruction booklets, packing inserts, and blank warranty cards, along with the product. Japan If you have received the delivery of an oversized item directly from the manufacturer, you will be eligible to return it only to their location. Chile Mozambique Australia They will ship the same item out FIRST and at the same time, issue you a UPS label so UPS can pick it up for you. Mauritius . I Am From Sitka, Alaska. Maybe Adorama just likes my wife better then they do me. "I see that, so why was one item charged and the other was not charged? He returned the lens at his expense, and Adorama refunded only $621. If your print product has a defect, we will fix or replace it at our expense. Mauritania Orders for in-stock items placed on business days before 8:00 PM ET (Eastern Time) are generally shipped the same day (subject to verification, click here for details). When I returned it I was charged a 20% return fee and had to pay for the free shipping they provided as well as shipping to them. Please note weekend orders, placed on Fridays after 1:00 PM ET will be processed on the following Monday. St Helena Amazon sends you a return label. If i need to return an item for replacement, i have to wait couples days for adorama or BH get the item back then process it then credit it back then i can order a new one. The return shipping cost (the cost to send an item back to us) is not refundable. Peru . Order at will with no regrets. Shipping charges are not included in our pricing. OR. If I may state this. So what is the complete Adorama return policy? If you have already used the underwater equipment, you cannot initiate a return. Nepal Shipping information for hundreds of retailers, all in one place. Godox S2 Speedlite Bracket for Godox AD200Pro, AD200, AD400Pro, for V1 Round Head . Poland Helen: I do appreciate your help and I completely understand your logic but this is the first time I have seen a policy like this for online retail. Colombia adorama: bad service - See 91 traveler reviews, 10 candid photos, and great deals for New York City, NY, at Tripadvisor. So make sure to check Adorama's return and refund policy before you checkout your order. Items that qualified for free shipping that are being returned will have our shipping charges deducted from the refund or credit. St.Vincent&Grenadine The customer must know a products process and terms and conditions before initiating a purchase from that particular brand. South Africa Djibouti Choose the in-store pickup option located at the top of the checkout page. As per theAdorama Return Policy,non-registered users have to create an account by using the email address they used at the time of making the original purchase. Finland 5D Mk IV | 24-105L | 85 1.8 | 70-200L 2.8 IS MkII | 100-400L MkII, Thank you for your kind feedback; all the more reason I don't want to lose you as a customer, so need to make you aware of the following:1. A forum thread in FORUMS Marketplace & Market Info Market Watch Papua New Guinea As soon as they open an account, they will be able to start the self-return process. Kuwait I don't abuse the system. Georgia However, i start to shift my shopping to Amazon nowadays. What items does Adorama not accept as a return? Republic of Congo Macedonia Palau Ireland Mexico Netherlands Niger Thailand The customer must know a products process and terms and conditions before initiating a purchase from that particular brand. I really am sorry you feel that way; I guess if the item hadn't come with 'free' shipping then we wouldn't be having this discussion. Eqiatorial Guinea Trinidad & Tobago Orders must be greater than $49 to qualify, and must be shipping within the *contiguous 48 U.S. states*. non-registered users have to create an account by using the email address they used at the time of making the original purchase. This area is what BH and adorama can't match. Many times, retailers will advertise a low price for a adorama return policy, but then charge high shipping costs which can end up costing more than the adorama return policy itself. We have tried to prove every minute detail of. Craig, Remember, Stressed spelled backward is Desserts.Suggestions welcome.Sony A7rIV, Sigma 24-70 f2.8, Sigma, 14-24 f2.8, Sony 100-400G, Godox V860II. Antigua & Barbuda For the first 30 days after your purchase you may return merchandise for a full money back refund, excluding any shipping charges. 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