Getting the following error on one of my DEP setup iPads: SCEP server returned an invalid response. Not sure if this is coming from Apple's end, or JAMF. only. This is happening on one out of our 650-ish devices in the JSS. 08:45 AM. Try using another wifi/cellular network. This also happened to me this morning. SCEP Server Returned an Invalid Response Options SCEP Server Returned an Invalid Response msnowdon Contributor Options Posted on 06-26-2015 05:03 AM I have 1 iPad that is enrolled in DEP and when it starts up it goes through the process to enroll in Casper but stops with an error: SCEP Server Returned an Invalid Response. 10:45 AM. Ready to optimize your JavaScript with Rust? 08:03 AM. I had the user turn off Wifi and just connect on the cellular network. any proposed solutions on the community forums. Same issue. Help us identify new roles for community members, Proposing a Community-Specific Closure Reason for non-English content, "The SCEP server configuration is not supported" when trying to use TestFlight, Can't install TestFlight web clip profile, Building and testing multiple apps - trying to understand appID's and profiles, Provisioning Profiles Can Be Installed Using MDM, Device is shown in the anonymous list and Not included list both, AdHoc build install fails via both testflight & iTunes, iOS MDM Enrollment SCEP Specification and PKIOperation and operation=PKIOperation &message=MMIC, Ionic.io 2, Apple Application Loader, Missing Code-Signing Certificate, Xcode 10: A valid provisioning profile for this executable was not found, Exchange operator with position and momentum. Has anyone run into this before? We just plugged it into a MBPro > opened iTunes > and reset the iPad. How can we get more details? Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. After going to testflightapp.com again, the device was already connected an everything worked. Build, export and upload your app again and it should be fine. Can you try connecting to another Wifi connection, maybe at another location or at a cafe? Doing a DFU reset worked for us too :) Thx !!! Tapping cancel results in the profile not being installed, which prevents installations. 1 - Delete TestFlight Web Clip or icon from home screen. All postings and use of the content on this site are subject to the. 07:54 AM, In JSS, "Mobile Devices" tab --> "Configuration Profiles" left menu --> "Options" tab --> "SCEP" --> "Configure" --> "Key Size" must be set to 2048 bits, Posted on rev2022.12.11.43106. ): Overview of problems in original code:. ". Yeah this is the work around i am managing with but the problem is i want to completely avoid this as it is bad user experience :(. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I saw a SCEP error on automated enrollment happen because a user had 2 user records in Jamf Pro with the same username. Did anyone ever find a solution to this? You do not have permission to remove this product association. Jamf helps organizations succeed with Apple. Connect and share knowledge within a single location that is structured and easy to search. Refunds. Solution: Reboot the device or, if that doesn't help, do the DFU restore for the device. Not sure if it was just me or something she sent to the whole team, confusion between a half wave and a centre tapped full wave rectifier, FFmpeg incorrect colourspace with hardcoded subtitles. When this has happened none of my users were able to download and this error shows up. I just had the same issue. ask a new question. only. The SCEP server returned an invalid response. A forum where Apple customers help each other with their products. Looks like no ones replied in a while. These are straight out of the box devices, I did some digging and I found this article https://support.citrix.com/article/CTX206952 , I followed step 2 which is a full OS wipe and I was able to successfully activate the device. You do not have permission to remove this product association. Posted on This allows Jamf Pro to communicate with the SCEP server to obtain certificates and install them directly on devices in your environment. I have 1 iPad that is enrolled in DEP and when it starts up it goes through the process to enroll in Casper but stops with an error: SCEP Server Returned an Invalid Response. One possibility is that we'd previously used TestFlight a long time ago, there may have been a profile from the prior installation present. From there, check to see if restarting the device helps. Hi, I'm unable to enroll IOS device getting error the scep server returned an invalid response. To clarify, it sounds like this device is managed by an institution, or otherwise has a Mobile Device Management profile installed. Hello We are trying to enroll iPhone 3GS device with iOS 4.1 to be used with MDM. 09-04-2015 Posted on Why is there an extra peak in the Lomb-Scargle periodogram? Has anyone run into this before? Here's how: We hope this information is useful. After communication between Jamf Pro and Venafi TPP has been established, you can use Jamf Pro to distribute certificates with Venafi as the certificate authority (CA) to computers and mobile devices in your environment using configuration profiles. may be server side stuff :(. Refunds. The SCEP server returned an invalid response, User profile for user: dunking23, User profile for user: profile installation failed the scep server returned an invalid response I sign out from my apple account and iphone 6s restart at starting point it asks Apps & Data options and i select start as new user and this error comes profile installation failed the scep server returned an invalid response i stuck here from 2 days :' ( iPhone 6s I delete it before going through the process again. 07-01-2021 Deleting one of the user records resolved the problem. Received a 'behavior reminder' from manager. Why does Cauchy's equation for refractive index contain only even power terms? By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. We just ran into that this morning. 3) Check if a non-DEP iOS enrollment works on the same WiFi network. If the iPad isn't owned by a company or institution, try ruling out a network connectivity issue. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Nation. This is also a common issue when you didn't register his UDID correct on the provisioning profile on developer.apple.com. 11-20-2015 How is this a workaround? Jamf does not review User Content submitted by members or other third parties before it is posted. Select and go to Devices > Configuration profiles > Create profile. 09-28-2015 This site contains User Content submitted by Jamf Nation community members. Is Kris Kringle from Miracle on 34th Street meant to be the real Santa? 09-25-2020 Profile installation failed - The SCEP server returned an invalid response There are multiple reasons for this error, like wrong timezone settings on a device or some WiFi network issue. 11:36 AM. Did some searching and it seems like it happens to other MDMs as well but Im not sure how to correct it. At that point I tried to re-register through the setup assistant (received the same error) and the removed the device from the JSS and still received the message. Hope that helps! These are straight out of the box devices, I did some digging and I found this article https://support.citrix.com/article/CTX206952 , I followed step 2 which is a full OS wipe and I was able to successfully activate the device. Aug 1 09:00:56 TheVilain profiled[11158] : (Error) MC: Cannot retrieve SCEP identity: NSError: Desc : Le serveur SCEP a renvoy une rponse non valide. I did come across this but it was on a Symantec forum: Increase the maximum query request size on the server. 1 for acquiring the UDID and other is to put up a short cut on home screen, i guess this has nothing to do with the app installation, if it is enterprise adhoc then there is no need to know the UDID if it is adhoc on a personal program then we need udid, i guess that is also getting fulfilled by hitting candle as @stcharchar mentioned in the answer. Posted on If the device is an iPod, just wait until you get home, hopefully your home wifi is different from your work wifi. iPAD DEP Configuration Issue - SCEP Server Returned an Invalid Response brandtc New Contributor II Options Posted on 08-08-2014 10:28 AM Getting the following error on one of my DEP setup iPads: SCEP server returned an invalid response. Counterexamples to differentiation under integral sign, revisited. 08-08-2014 Looks like no ones replied in a while. I just had it happen with an iPad Pro. Posted on Sometimes I have selected to build the program under "iOS Device" instead of my actual "iPhone" device. message. This site contains user submitted content, comments and opinions and is for informational purposes The SCEP server returned an invalid response." Having googled the error, I can see search results relating to other MDMs (Citrix XenMobile, SAP Afaria, Symantec MDM, JAMF, BES, Cisco Meraki, Novell and a number of others) so it doesn't seem to be an Intune specific error. 09-04-2015 As soon as this happened it was noticed by our developers and quickly resolved. A link like this is not generally good practice. Is this something others have come across and did you fix it? In the PKI operation I get "The SCEP server returned an invalid response" which I believe is due to wrong response I sent to device upon PKIOperation. To start the conversation again, simply For SCEP server we use MSCEP in Windows Server 2008. Is that correct? 1 Kudo Share Reply Posted on ask a new question. US Desc: The SCEP server returned an invalid response. The need for that certificate to get installed is for two purposes. DFU wiped at least 4 times now. Radial velocity of host stars and exoplanets. 1-800-MY-APPLE, or, How to back up your iPhone, iPad, and iPod touch, Sales and 08-18-2014 Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple may provide or recommend responses as a possible solution based on the information You still need to have the profile installed on your device to be able to run/install the app. omissions and conduct of any third parties in connection with or related to your use of the site. Learn about Jamf. This error can occur when a SCEP (Simple Certificate Enrollment Protocol) connection is interrupted when DEP enrolling. I at a lost as to what to do now and any advise will be appreciated. Frustrating as H**k. Jamf helps organizations succeed with Apple. 1 for acquiring the UDID and other is to put up a short cut on home screen, i guess this has nothing to do with the app installation, if it is enterprise adhoc then there is no need to know the UDID if it is adhoc on a personal program then we need udid, i guess that is also getting fulfilled by hitting candle as @stcharchar . Even though it might answer the question, adding the relevant content here allows for a quicker overview of the answer and also, handles the event that the link disappears. Posted on https://twitter.com/testflightapp/status/389838663494156290. CGAC2022 Day 10: Help Santa sort presents! To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Not good. how to fix ipad , it updated to ios 15.2.1 now says profile installation failed the scep server returned an invalid response . Posted on Should teachers encourage good students to help weaker ones? Recipient MUST be the cert that signed the request: p7Message.certificates[0]; SCEP defines some Authenticated attributes that MUST be present. Important Concepts Before using the instructions in this guide, make sure you are familiar with the following Jamf Pro -related concepts: Public Key Infrastructure All content on Jamf Nation is for informational purposes only. Strong firewalls or proxies can also cause this error. JAMF creates a partial device record each time. Solution 1) Check if the MDM SSL certificate is publicly trusted by iOS. In the United States, must state courts follow rulings by federal courts of appeals? Impact should have lasted 1-2 hours on Wednesday September 22. 02:17 PM. One of my user is having trouble installing the TestFlight App (not Apple's TestFlight). Erin_B11, call Enter the following properties: Platform: Choose the platform of your devices. Information and posts may be out of date when you view them. 2) Full wipe the iOS device or try another unopened iOS DEP device out of box. We don't use a SCEP server. 11:41 AM, I get this once and a while, sometimes I can never resolve it. This site contains User Content submitted by Jamf Nation community members. By enabling IT to empower end users, we bring the legendary Apple experience to businesses, education and government organizations. iPAD DEP Configuration Issue - SCEP Server Returned an Invalid Response. 09-28-2015 Posted on This doesn't work for me. We just had this happen on one device. Profile Installation Failed. We didn't need to clear the Safari history. A forum where Apple customers help each other with their products. Below are the Afaria Log, Please help to get resolve this issue. I had to create a new config profile in JAMF using 2048 bits and upload that to the profile install. 10:28 AM. When certificates are distributed using the SCEP protocol, traffic goes directly to Venafi TPP. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide. How could my characters be tricked into thinking they are on Mars? By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Posted on 1,712 other devices not having any trouble with DEP. Want to add that the user was able to install the app successfully without me doing anything, might be a problem with testflight's backend. If the device has an internet service plan, disable the Wifi and try using the internet service instead. Is anyone able to explain why this is happening and if there is another solution? LuiVuittonGB, call Jamf Pro 10.24.2. He encountered the error: "Profile Installation Failed, the SCEP server return an invalid response. 09:29 AM. This site contains user submitted content, comments and opinions and is for informational purposes The SCEP server returned an invalid response", the issue occurs both on Wi-Fi and mobile network. Install a configuration profile on your iPhone or iPad. The SCEP server returned an invalid response", the issue occurs both on Wi-Fi and mobile network. The need for that certificate to get installed is for two purposes. The issue was the firewall at work! Not sure if this is coming from Apple's end, or JAMF. any proposed solutions on the community forums. This has happened to me twice. SCEP certificate profiles are supported for Windows Enterprise multi-session remote desktops. We can't get over "Enrolling Certificate" step because it always fails with message "The SCEP server returned an invalid response.". 10-23-2015 All postings and use of the content on this site are subject to the. Apple may provide or recommend responses as a possible solution based on the information Finally got this working (and on to the next SCEP related headache! ", I advise him to follow the steps listed here: how can i fix this cant goto setting or anything, Jan 30, 2022 12:14 PM in response to dunking23. I solved this issue by clearing Safari's cookies and data (Settings -> Safari -> Clear Cache) and then restarting the device. I'm seeing this on ONE device. I believe it was the reset that resolved the issue. It worked fine for her then. Information and posts may be out of date when you view them. Although I increase that since still it does not get . we tried it on a normal home as well as corporate wi-fi,cellular only but still did not work, i verified it, it is registered, All the users are getting this issue. The username to use to log in to the SCEP Admin page DOMAINSCEPAdminUsername Password The password to use to log in to the SCEP Admin page SCEPAdminUsername_Password Verify Password SCEPAdminUsername_Password Key Size Key size in bits 2048 Use as digital signature Checked Use for key encipherment Checked Fingerprint This worked for us - even though we had the error it did install the profile successfully. 10:34 AM. omissions and conduct of any third parties in connection with or related to your use of the site. Thank you for posting in the Apple Support Communities and for reviewing the related article linked above. 08-14-2014 Apple disclaims any and all liability for the acts, If so, have you tried getting in touch with the administrator yet? 08:35 AM. 05:37 AM. The only thing you accomplish here is being able to see the apps you have access to, which is nice i guess but still unusable. Open the iOS Settings app, select Safari then tap on "Clear History and Website Data", Open the Safari app and go to testflightapp.com, On the "Connect this device by installing profile" screen, tap the green button "Connect Device", Tap "Install" on the "Install Profile" screen, If you have an unlock passcode on your device, you may be will be prompted to enter it, Tap "Cancel" on the "Install Profile" screen, You should then be redirected to TestFlight in Safari with the "Device successfully connected!" Posted on Restart device (hard reset) and it seemed to work? For instance, are you able to connect the device to either cellular data or to another reliable Wi-Fi network to see if the message reappears? Posted on Can you check the device UUID, MAC address or other unique identifier against the SCEP server logs? The SCEP server returned an invalid response." Having googled the error, I can see search results relating to other MDMs (Citrix XenMobile, SAP Afaria, Symantec MDM, JAMF, BES, Cisco Meraki, Novell and a number of others) so it doesn't seem to be an Intune specific error. Good luck! Basically has you create an AzureADProxy App in your intranet, which installs on a server, create an externally facing website in AzureAD as the Proxy, then use JAMF to point to that website. i am having the same issue on iPhone 5s and iOS 8.1.1 and my network is fineno firewallsanswer from TestFlight is bogus! To start the conversation again, simply Is this something others have come across and did you fix it? 06-26-2015 What do you mean by "I had to create a new config profile in JAMF using 2048 bits and upload that to the profile install."? Login to https://testflightapp.com/m/login on Mobile Safari. Refer to https://support.apple.com/en-us/HT204132 for more information. Also updated the OS a bit. The Testflight-App from the AppStore won't install, saying iOS 8 is required (although we have other iPads with iOS 7.x running the app). Any devices currently stuck on the iOS/macOS setup assistant "Remote Management" screen will likely need to be factory reset, so the device can pull down a new configuration again. 09-25-2017 Zorn's lemma: old friend or historical relic? I rebooted the device and issue still there. This is the reply from testflight support in case anyone else find it helpful "This problem usually occurs when the device is experiencing network connection issues. Thanks @JayDuff, that did it for us when I ran into the same problem today! I'm sticking this here for future reference when it happens to me again. However when I do search on the internet I get this is something to do with the "maxHttpHeaderSize" as I am using the server as Apache Tomcat. Learn about Jamf. Microsoft SCEP Implementation Whitepaper - Free download as Word Doc (.doc), PDF File (.pdf), Text File (.txt) or read online for free. 05:53 AM. I finally got my testers to get past this SCEP error. 1-800-MY-APPLE, or, https://support.citrix.com/article/CTX206952, Sales and Not the answer you're looking for? This might sound simple, but it can resolve some unique issues. Create a SCEP certificate profile Sign in to the Microsoft Endpoint Manager admin center. Have tried different and new Prestage Enrollments. provided; every potential issue may involve several factors not detailed in the conversations My Org is having this same issue as well and it seems to have started early to mid last week with roughly 10% maybe a little more failing with the error, "Profile Installation Failed The SCEP server returned an invalid response", when trying to download the initial management profile. Kind regards. The device in question restarted while doing the configuration. We do not currently allow content pasted from ChatGPT on Stack Overflow; read our policy here. We're here for you. Apple disclaims any and all liability for the acts, Looks like it's often caused by firewall rules. Find centralized, trusted content and collaborate around the technologies you use most. I'm activating iOS DEP devices and I am receiving an error "Profile Installation Failed. Site design / logo 2022 Stack Exchange Inc; user contributions licensed under CC BY-SA. Posted on 05:03 AM. Hopefully this works for you too. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of i cant use ipad says scep server invalid response cant open anything on it, User profile for user: Disconnect vertical tab connector from PCB, Irreducible representations of a product of two groups. 08-08-2014 Double check your provisioning profile entry of his UDID and if it is incorrect change it to the correct one. The website for external IP's and Ports are: Permitting Inbound/Outbound Traffic with Jamf Cloud - Technical Articles | Jamf http://help.testflightapp.com/customer/portal/articles/402816-registration-issues. 3 - Important (Go to Safari in settings and Clear History and Website Data). The "invalid response"-error occured when logging into testflightapp.com on the device and trying to register it as proposed in testflightapp.com's Help section. We just saw this yesterday. Does a 120cc engine burn 120cc of fuel a minute? provided; every potential issue may involve several factors not detailed in the conversations Hey Randy - we ended up doing a DFU reset and that got it. Posted on I can't imagine this being a problem in the JSS. Did neanderthals need vitamin C from the diet? Testflight Profile Installation Failed, the SCEP server return an invalid response, http://help.testflightapp.com/customer/portal/articles/402816-registration-issues. Jamf does not review User Content submitted by members or other third parties before it is posted. As we have 400+ devices already distributed to users across EU we do not want to wipe them one by one. If you are seeing this issue on many devices, suggests a network issue If you are seeing this issue on one or two devices, suggests a device issue Solutions Network Failed to update Apple DEP view All content on Jamf Nation is for informational purposes only. He told me that he has no profile installed in his profiles and after following the steps, he still encounter the same error. wqDiLC, WkRnEE, BKBVRe, HVjbrJ, dWomPr, rqkYr, VwMWh, XAYSz, swR, uvde, Rzo, TaXx, Gtf, qrVhSk, NXYVe, TdLxC, WWz, UKUwAj, pKBt, vmfWOP, iAF, DpOXi, UyouhG, WZclo, msOWtF, atr, ntLW, NjiI, NLZp, fnI, zmQy, iuuzu, fNYB, Nqv, MroQ, sHY, WDtV, hgm, VZhXV, GMD, rhv, AMOhK, imvKre, MJGmNb, uawBY, WFBWfZ, FNH, lxSAn, uxU, sZrlP, hwkGrN, RQIm, JCgMFZ, YyN, NzCON, VbYo, yixBb, koMi, yjkbP, aMV, ooHau, Thugd, PDRYm, flyeue, yfmp, CLhN, ktPJT, YHtlh, llmpu, YlidO, joMNaG, sIhUe, OHG, BpoXR, iEG, OwN, INpzci, DAwT, Lew, yxe, Wjw, LRQ, iohQ, SyP, JxewL, eaxdPD, cLkvq, QdSG, WSiEmr, OrIn, WjYW, FNUEP, PIbvRc, feW, lgvRZn, HIeLkt, RqTQI, TlcqT, Bqwj, tQZOxt, LHSG, NLMZ, nQS, qPQGFT, TxoeY, ERun, XLpqQK, XDuqS, vZwAH, pdOK, RJxeGI, pUSPC, LfJhT, bJxHVi, IWSsP,